![]() Here you can learn more about How to search and download drivers. Please go to the ASUS support site to download and install the following drivers. If the problem persists after you have updated BIOS/Windows packages/drivers to the date, please continue to the next chapter for troubleshooting.ĭownload and install the necessary drivers How to update drivers via customer support in MyASUS How to use EZ Flash to update the Notebook BIOS versionįor executing Windows update and drivers update, here you can learn more about: How to use Winflash to update the BIOS version in Windows system Updating software usually helps the system stability and optimization, so we recommend you check and often update to the latest version in your laptop.Remove the external devices, such as external hard drives, printers, memory cards, CD/DVDs, dongles, etc.Remove the external devices and update BIOS & Windows Update If the problem persists after performing BIOS reset and EC reset, please continue to the next chapter for troubleshooting. You can refer to this article: How to Perform EC Reset. ![]() You can refer to this article: How to Restore BIOS Settings.ĮC is a chip on the motherboard that controls various hardware components and power management functions of the system, and EC reset may also be one of the solutions to solve the problem. When you load default settings, BIOS will be restored to the original settings that were set when the motherboard was manufactured. Loading default settings in BIOS can help when the system is unable to function properly due to changed or corrupted settings. If the problem persists after the Touchpad is enabled in Windows settings, please continue to the next chapter for troubleshooting.
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